Chain of Trust (Patients and Health professionals’ perspective on…

Chain of Trust Project: Public Health Program of the European Union managed by the Executive Agency for Health and Consumers (EAHC).

The Chain of Trust was a two year project which started off in January of 2011 and ended in January of 2013 with the overall objective of assessing the perspective of the main end users of e-health services across the EU to see whether and how views have evolved since the initial deployment of e-health and what barriers there still are to building confidence in and acceptance of this innovative type of services.

The project assessed the views, needs, benefits and barriers related to e-health from the perspective of patients, doctors, nurses and pharmacists.

Through a sustainable partnership between their representative EU umbrella organisations these telehealth user groups had the opportunity to voice their views through various methods focused on gathering qualitative information and driven by a participatory approach.

Interfusion lead activities on the ‘Assessment of patients and health professionals’ perspective on telehealth’ Work Package, in cooperation with the Thalassaemia International Foundation (TIF). The work plan included a literature review, an online survey and the implementation of national workshops and European focus groups for the end users of telehealth applications.

Furthermore, Interfusion supported the activities of the other Work Packages by providing input on the doctors’ perspective on telehealth and involving its members in the dissemination of outcomes.

For more information on the Chain of Trust project, please visit the project website at:


INCA (Inclusive & Integrated Healthcare)

INCA (Inclusive Introduction of Integrated Care): CIP-ICT-PSP-7 program.

The main activities, pursuits and outcomes of the INCA project throughout its lifecycle, have been the following:

1. To improve outcomes for patients; creating access to better integrated socio-sanitary care e-Services (integration of health care, social care, long-term and self-care in any kind of health / living conditions) outside of hospitals; reduce unnecessary hospital admissions and enabling effective working of professionals across provider boundaries.

2. Deployed across “cloud computing” approaches, in order to reach its outcomes in a highly ambitious way, with clear quantitative indicators, assuring the best value for money using INCA against conventional alternative of Public or Private silos of eHealth service deployments.

3. Improving the health services through better coordination across different levels of socio-sanitary care and from different providers within each level.

4. Contributing towards first-time introduction of integrated care programs and coaching of “first time deployment” by “early adopter” regions in Member States or associated countries, including remote “proactive” monitoring of patients.